Frequently asked questions

How do refills work?

Our refill service is designed to provide a seamless and sustainable experience for our customers. Once you have finished your bottle, simply place it back in its original box and prepare it for collection. Our designated pick-up service will retrieve the bottle from you at a scheduled time, ensuring it reaches our facility promptly. We will then carefully refill the bottle with the same fragrance, maintaining the quality and essence you love. Finally, the refilled bottle will be returned to you, ready to enjoy once more. This process not only delivers convenience but also reduces environmental impact by encouraging reuse.

is there a limit to the number of refills?

There is a six-month limit to the number of refills you may request for your fragrance bottle, and each refill is $300. This ensures you can continue to enjoy your favorite scents, as part of our commitment to offering both convenience and value.

How Can I Store The Fragrance Properly to maintain Its Longevity?

Store in cool dry places, as well as keeping your fragrance away from direct sunlight and heat sources. If used for travel store it back into orginal packaging for best protection. Make sure the cap is on tightly and secured to prevent air from entering and oxidizing the fragrance.

Which Fragrance Is Best For Me?

Choosing a Fragrance is a personal experience that reflects your unique personality. With our three lines your bound to find your perfect match. Our fragrance line Ivy is the best choice for those seeking a feminine scent with delicate floral notes of jasmine and lily. Although, if you looking for more of a masculine scent our fragrance line Venom is an ideal match for customers looking for fragrance infused with hits of black pepper. Lastly, our most common line Spectrum marked towards all genders is perfect for those wanting a scent with hints of amber and sage. We promise each customer will be heavily satisified with finding their signature scent.